My family and I went to the Vietnam Airlines London Office, and I was quite pleased with the service. The staff nicely assisted us when we arrived to update our flight details. They were amiable and professional at the same time. It was simple to understand because everything was discussed in detail. The office was cozy, quiet, and well-kept. After everything was resolved, we felt extremely at ease as we left. Anyone searching for friendly staff and excellent customer service should visit this office, in my opinion.